:root {
  --bg: #f4f6f9; --card: #fff; --text: #1d2433; --muted: #6b7486; --line: #e3e7ee;
  --primary: #1f5fbf; --primary-ink: #fff; --sdr: #e8f0fd; --closer: #eaf7ef;
  --hot: #d6452f; --warm: #d99a1e; --cold: #5b7fa6; --ok: #1f8a4c; --danger: #c0392b;
}
@media (prefers-color-scheme: dark) {
  :root { --bg: #12161d; --card: #1a2029; --text: #e6e9ef; --muted: #98a2b3; --line: #2b3340;
    --primary: #4a8be8; --sdr: #1d2a3d; --closer: #1b2e25; }
}
* { box-sizing: border-box; }
body { margin: 0; font: 15px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 1.5rem; margin: .2rem 0 .8rem; }
h2 { font-size: 1.1rem; margin: 0 0 .6rem; }
h3 { font-size: .95rem; margin: .8rem 0 .4rem; }
input, select, textarea { font: inherit; color: inherit; background: var(--card); border: 1px solid var(--line); border-radius: 6px; padding: .45rem .55rem; width: 100%; }
input[type=checkbox] { width: auto; }
label { display: block; font-size: .88rem; color: var(--muted); }
label > input, label > select, label > textarea { margin-top: .2rem; color: var(--text); }
fieldset { border: 1px solid var(--line); border-radius: 8px; padding: .6rem .8rem; margin: 0; }
legend { font-weight: 600; padding: 0 .3rem; }
table { width: 100%; border-collapse: collapse; background: var(--card); }
th, td { padding: .5rem .6rem; border-bottom: 1px solid var(--line); text-align: left; vertical-align: top; }
th { font-size: .8rem; text-transform: uppercase; color: var(--muted); letter-spacing: .02em; }
.num { text-align: right; white-space: nowrap; }
.table-wrap { overflow-x: auto; border: 1px solid var(--line); border-radius: 8px; }
table.compact td, table.compact th { padding: .3rem .2rem; }
code { background: var(--bg); padding: .1rem .3rem; border-radius: 4px; word-break: break-all; }

.topbar { display: flex; align-items: center; gap: 1rem; background: #142742; color: #fff; padding: .55rem 1rem; position: sticky; top: 0; z-index: 10; flex-wrap: wrap; }
.topbar a { color: #dfe7f5; }
.brand { font-weight: 700; color: #fff !important; }
.nav { display: flex; gap: .2rem; flex-wrap: wrap; flex: 1; }
.nav a { padding: .35rem .6rem; border-radius: 6px; }
.nav a.active, .nav a:hover { background: rgba(255,255,255,.14); text-decoration: none; }
.who { display: flex; gap: .6rem; align-items: center; font-size: .9rem; }
.who .tag { background: rgba(255,255,255,.15); color: #fff; }
.menu-toggle { display: none; background: none; border: 0; color: #fff; font-size: 1.3rem; }
.container { max-width: 1320px; margin: 0 auto; padding: 1rem; }

.card { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 1rem; margin-bottom: 1rem; }
.card.highlight { border-color: var(--primary); }
details.card > summary { cursor: pointer; }
.stack > * + * { margin-top: .7rem; }
.row { display: flex; gap: .5rem; align-items: center; flex-wrap: wrap; }
.row-between { display: flex; justify-content: space-between; align-items: center; gap: .6rem; flex-wrap: wrap; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
.form-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: .7rem; align-items: end; }
.form-grid .full { grid-column: 1 / -1; }
.checks { display: flex; flex-wrap: wrap; gap: .3rem .9rem; margin-top: .3rem; color: var(--text); }
.checks.col { flex-direction: column; }
label.check { display: inline-flex; gap: .35rem; align-items: center; color: var(--text); }
.muted { color: var(--muted); }
.small { font-size: .85rem; }
.late { color: var(--danger); font-weight: 600; }
.warn { color: var(--warm); }
.strike { text-decoration: line-through; }

.btn { display: inline-block; border: 1px solid var(--line); background: var(--card); color: var(--text); padding: .45rem .85rem; border-radius: 6px; cursor: pointer; font: inherit; }
.btn:hover { text-decoration: none; filter: brightness(.97); }
.btn.primary { background: var(--primary); border-color: var(--primary); color: var(--primary-ink); }
.btn.danger { background: var(--danger); border-color: var(--danger); color: #fff; }
.btn.small { padding: .25rem .55rem; font-size: .85rem; }
.btn[disabled] { opacity: .5; cursor: not-allowed; }
button.link { background: none; border: 0; color: inherit; cursor: pointer; padding: 0; font: inherit; text-decoration: underline; }
.dropdown { position: relative; }
.dropdown > .card { position: absolute; right: 0; z-index: 5; width: 320px; margin-top: .3rem; }
.dropdown > summary { list-style: none; }

.flash { padding: .6rem .8rem; border-radius: 8px; margin-bottom: 1rem; background: #e5f5ea; color: #145c33; border: 1px solid #b8e2c6; }
.flash.erro { background: #fdecea; color: #8a1f12; border-color: #f5c2bb; }
.flash.aviso { background: #fff6e0; color: #7a5300; border-color: #f2dc9b; }
.alert { color: var(--warm); margin: .3rem 0; }

.tag { display: inline-block; font-size: .75rem; padding: .1rem .45rem; border-radius: 99px; background: var(--bg); border: 1px solid var(--line); color: var(--text); white-space: nowrap; }
.tag.quente { background: var(--hot); color: #fff; border-color: var(--hot); }
.tag.morno { background: var(--warm); color: #fff; border-color: var(--warm); }
.tag.frio { background: var(--cold); color: #fff; border-color: var(--cold); }
.tag.score { background: var(--ok); color: #fff; border-color: var(--ok); font-weight: 700; }
.tag.stage { background: var(--primary); color: #fff; border-color: var(--primary); }

.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: .8rem; margin-bottom: 1rem; }
.kpi { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: .8rem; }
.kpi span { display: block; color: var(--muted); font-size: .82rem; }
.kpi strong { font-size: 1.25rem; }
.list { list-style: none; margin: 0; padding: 0; }
.list li { padding: .45rem 0; border-bottom: 1px solid var(--line); }
.funnel { display: grid; grid-template-columns: repeat(auto-fit, minmax(110px, 1fr)); gap: .4rem; }
.funnel-step { border-radius: 8px; padding: .5rem; display: flex; flex-direction: column; color: var(--text); }
.funnel-step.sdr { background: var(--sdr); }
.funnel-step.closer { background: var(--closer); }
.funnel-step span { font-size: .78rem; color: var(--muted); }
.funnel-step strong { font-size: 1.3rem; }

.tabs { display: flex; gap: .3rem; }
.tabs a { padding: .35rem .8rem; border-radius: 6px; border: 1px solid var(--line); background: var(--card); }
.tabs a.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(220px, 1fr); gap: .7rem; overflow-x: auto; padding-bottom: .5rem; }
.kanban .col { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: .6rem; min-height: 200px; }
.kanban h3 { margin: 0 0 .4rem; font-size: .9rem; }
.kcard { display: block; background: var(--bg); border: 1px solid var(--line); border-radius: 8px; padding: .5rem; margin-top: .45rem; color: var(--text); }
.kcard:hover { border-color: var(--primary); text-decoration: none; }

.filters { display: flex; gap: .5rem; margin-bottom: .8rem; flex-wrap: wrap; }
.filters input[type=search] { flex: 1; min-width: 200px; }
.filters select { width: auto; }

.lead-head { display: flex; justify-content: space-between; gap: 1rem; flex-wrap: wrap; align-items: flex-start; }
.head-tags { display: flex; gap: .4rem; align-items: center; flex-wrap: wrap; }
.steps { display: flex; gap: .25rem; flex-wrap: wrap; margin: .6rem 0 1rem; }
.step { font-size: .75rem; padding: .2rem .5rem; border-radius: 4px; color: var(--muted); }
.step.sdr { background: var(--sdr); }
.step.closer { background: var(--closer); }
.step.current { background: var(--primary); color: #fff; font-weight: 600; }
.lead-grid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); gap: 1rem; }
.bar { display: grid; grid-template-columns: 90px 1fr 46px; gap: .4rem; align-items: center; font-size: .85rem; margin: .25rem 0; }
.bar > div { background: var(--bg); border-radius: 99px; height: 8px; overflow: hidden; }
.bar i { display: block; height: 100%; background: var(--primary); }
.reco { border: 1px solid var(--line); border-radius: 8px; padding: .6rem; margin-bottom: .5rem; }
.reco.top { border-color: var(--ok); box-shadow: 0 0 0 1px var(--ok) inset; }
.reco ul { margin: .3rem 0 0; padding-left: 0; list-style: none; }
.reco.acc { padding: .45rem .6rem; }
.timeline { list-style: none; padding: 0; margin: 0; }
.timeline li { border-left: 2px solid var(--line); padding: .2rem 0 .7rem .8rem; }
.quote { border-left: 3px solid var(--primary); padding: .3rem .6rem; margin: .3rem 0; background: var(--bg); border-radius: 0 6px 6px 0; }
.meeting { border-top: 1px solid var(--line); padding: .5rem 0; }
.objection { border-left: 3px solid var(--line); padding: .3rem .6rem; margin-bottom: .5rem; }
.objection.ok { border-color: var(--ok); }
.objection.bad { border-color: var(--hot); }
.objection-block { border-top: 1px solid var(--line); padding-top: .4rem; }
.pre { white-space: pre-wrap; font-size: .85rem; max-height: 520px; overflow: auto; }
.small-form { margin-top: .8rem; }
.small-form input { flex: 1; }
.status { list-style: none; padding: 0; }

body.guest { display: grid; place-items: center; min-height: 100vh; }
.login-box { width: min(380px, 92vw); background: var(--card); border: 1px solid var(--line); border-radius: 12px; padding: 1.5rem; }
.login-box h1 { text-align: center; }

body.print { background: #fff; color: #111; }
.print-bar { padding: .6rem 1rem; background: #eee; }
.proposal { max-width: 820px; margin: 1rem auto; padding: 1rem; }
.proposal header { border-bottom: 3px solid #142742; margin-bottom: 1rem; }
.proposal table { background: #fff; }
@media print { .no-print { display: none; } .proposal { margin: 0; } }

@media (max-width: 900px) {
  .grid2, .lead-grid { grid-template-columns: 1fr; }
  .menu-toggle { display: block; margin-left: auto; }
  .nav, .who { display: none; width: 100%; }
  body.nav-open .nav, body.nav-open .who { display: flex; flex-direction: column; }
  .container { padding: .7rem; }
}

/* Atendimento guiado (método EDMAQ) */
.tag.indefinido { background: var(--bg); color: var(--muted); }
.next-step { border-color: var(--primary); box-shadow: 0 0 0 1px var(--primary) inset; }
.next-step h2 { margin-top: .2rem; }
blockquote.say { margin: .5rem 0; padding: .6rem .8rem; border-left: 4px solid var(--primary); background: var(--sdr); border-radius: 0 8px 8px 0; font-style: italic; }
.step-card { border: 1px solid var(--line); border-radius: 8px; padding: .5rem .8rem; }
.step-card > summary { cursor: pointer; font-weight: 600; padding: .2rem 0; }
.step-card[open] > summary { margin-bottom: .4rem; }
.step-card.done > summary { color: var(--ok); }
.step-card .dot { display: inline-block; width: 1.2rem; text-align: center; }
.step-card .form-grid { margin-top: .6rem; }
.sticky-save { position: sticky; bottom: 0; background: var(--card); padding: .6rem 0; border-top: 1px solid var(--line); }
.conta-live { background: var(--closer); padding: .5rem .7rem; border-radius: 8px; margin: .7rem 0 0; }
.signals { list-style: none; padding: 0; margin: .3rem 0; font-size: .9rem; }
.signals li { padding: .15rem 0; }
.checklist { list-style: none; padding: 0; margin: 0 0 .6rem; }
.checklist li.ok { color: var(--ok); }
.checklist li.todo { color: var(--muted); }
textarea.mono { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: .82rem; }
.pre-wrap { white-space: pre-wrap; }
.copilot-answer { border-top: 1px solid var(--line); padding: .5rem 0; font-size: .92rem; }
.ask { margin: .7rem 0; flex-wrap: nowrap; }
.ask input { flex: 1; }
.top-gap { margin-top: .8rem; }
.chat .msg { padding: .6rem .8rem; border-radius: 10px; margin: .5rem 0; }
.chat .msg.me { background: var(--sdr); margin-left: 15%; }
.chat .msg.ai { background: var(--bg); border: 1px solid var(--line); margin-right: 5%; }
.copied { outline: 2px solid var(--ok); }

/* Conhecimento */
.pending { border-top: 1px solid var(--line); padding: .6rem 0; }
.clamp { max-height: 9rem; overflow: hidden; }
.result { border-top: 1px solid var(--line); padding: .4rem 0; }
.result > summary { cursor: pointer; }
.tag.conf-alta { background: var(--ok); color: #fff; border-color: var(--ok); }
.tag.conf-media { background: var(--warm); color: #fff; border-color: var(--warm); }
.tag.conf-baixa { background: var(--cold); color: #fff; border-color: var(--cold); }
.chunk-list { columns: 2; column-gap: 2rem; }
.chunk-list li { break-inside: avoid; margin-bottom: .2rem; }
hr { border: 0; border-top: 1px solid var(--line); margin: 1rem 0; }
@media (max-width: 900px) { .chunk-list { columns: 1; } }
.teach-row { display: flex; gap: .4rem; align-items: flex-start; flex-wrap: wrap; }
.inline-teach > summary { list-style: none; display: inline-block; }
.inline-teach[open] { flex-basis: 100%; }